Terms and Conditions

1. Introduction

1.1 Overview of the Agreement

These Terms and Conditions ("Terms") govern the use of the services provided by WebIQ ("Service"). By accessing or using WebIQ, you ("User") agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the Service.

1.2 Acceptance of Terms

By using the Service, including any updates, features, and functionalities provided, you confirm that you have read, understood, and agree to abide by these Terms.

2. Service Provider Information

2.1 Provider Details

The service "WebIQ" is operated and owned by:

2.2 Contact Information

For any inquiries, concerns, or support related to "WebIQ," users may contact us through the following channels:

All official communication between WebIQ and the User will primarily take place via the provided email address or through the app's customer service portal.

3. Definitions

3.1 "Service"

"Service" refers to the AI-powered platform known as "WebIQ," which offers users the ability to interact with various forms of content (such as PDF documents, websites, books, videos, etc.) using AI-powered tools.

3.2 "User"

"User" refers to any individual or entity who accesses or uses the "WebIQ" platform, whether registered or not.

3.3 "Account"

"Account" refers to a registered profile on the "WebIQ" platform, created by the User in order to access and use the Service.

3.4 "Credits"

"Credits" refer to the internal unit of consumption used by "WebIQ" for various activities (e.g., processing documents, AI interactions). Users are allocated a certain number of credits based on their subscription plan, and they can purchase additional credits as needed.

3.5 "Content"

"Content" refers to any material, including but not limited to documents, books, code repositories, websites, videos, or other media, uploaded by the User for use within the "WebIQ" platform.

3.6 "Subscription"

"Subscription" refers to the payment plan selected by the User to access the "WebIQ" platform.

3.7 "Third-Party Services"

"Third-Party Services" refers to services provided by entities other than "WebIQ" that are integrated into or used by the platform, such as OpenAI (for AI models), Supabase (for data storage), Crawl4AI (for website crawling), PydanticAI (for AI agent), and Razorpay (for payment processing).

4. Account Registration and User Eligibility

4.1 Account Creation

To access certain features of "WebIQ," Users must create an Account by providing a valid email address and a username (which can be a nickname). Users are responsible for ensuring that the information provided during registration is accurate and up-to-date. Failure to maintain accurate information may result in the suspension or termination of the Account.

4.2 User Eligibility

Users must be at least 16 years old to create an account and use the "WebIQ" platform. Users under the age of 16 may only use the Service with verifiable parental consent, in compliance with applicable child protection laws. By registering an account, you confirm that you meet the minimum age requirement or have obtained necessary parental consent.

4.3 Account Security

Users are responsible for maintaining the confidentiality of their Account login credentials and are fully responsible for all activities that occur under their Account. If the User believes that their Account has been compromised, they must immediately notify WebIQ via the support email or in-app support portal. WebIQ is not liable for any loss or damage resulting from the User's failure to protect their Account information.

4.4 Account Termination

WebIQ reserves the right to terminate or suspend any Account at its discretion, particularly in cases where a User has violated these Terms, engaged in prohibited activities, or used the Service in an unlawful manner. Users may also terminate their Account at any time by contacting support or through the app. Upon termination, all User data may be deleted according to WebIQ's data retention policy.

5. Services Provided

5.1 Overview of Services

"WebIQ" is an AI-powered platform designed to enable Users to interact with various types of content through AI models. The Service provides features that allow Users to upload and analyze PDF documents, books, websites, GitHub repositories, YouTube videos, and other content. Users can engage in AI-powered conversations about the content they upload or interact with combined sources of information.

5.2 AI Models and Functionality

The Service utilizes advanced AI models to facilitate interaction with uploaded content. These AI models process and interpret content in order to generate responses based on the User's queries. The AI responses are based on patterns in the data and do not reflect human oversight, editing, or opinions.

5.3 Document and Content Uploads

Users are able to upload a variety of content formats, such as PDF files, books, websites, code repositories, and video links, to interact with using AI. The content is stored in databases for the purpose of creating an interactive experience. Uploaded content remains the property of the User but is used by the Service as part of its functionality.

5.4 Third-Party Services

"WebIQ" integrates and uses various third-party services, including but not limited to:

Users acknowledge that these third-party services have their own terms of use and privacy policies, and WebIQ is not responsible for any issues arising from the use of these third-party services.

5.5 Limitations of AI Technology

While "WebIQ" utilizes advanced AI models, Users are advised that the AI-generated outputs may not always be accurate or reliable. The Service is provided &quotes;as is,&quotes; without any warranties regarding the accuracy or completeness of AI-generated information. Users are encouraged to independently verify any information provided by the Service.

6. User Responsibilities

6.1 Acceptable Use Policy

By using "WebIQ," Users agree to comply with all applicable laws and regulations. Users must not use the Service to:

Any violation of this acceptable use policy may result in the suspension or termination of the User's Account.

6.2 Compliance with Laws and Regulations

Users are solely responsible for ensuring that their use of "WebIQ" complies with any applicable local, national, or international laws. WebIQ is not responsible for any unlawful use of the Service by the User.

6.3 Responsibility for Uploaded Content

Users are solely responsible for any content they upload to "WebIQ," including but not limited to documents, books, websites, code repositories, or videos. Users must ensure that they have the legal right to upload and use the content within the Service. WebIQ does not review, monitor, or verify the content uploaded by Users and assumes no responsibility for any violations of third-party rights.

6.4 Content Ownership and Licensing

Users retain ownership of any content they upload to &quotes;WebIQ.&quotes; By uploading content, Users grant WebIQ a non-exclusive, worldwide, royalty-free license to store and process the content as part of the Service. This license is solely for the purpose of providing the Service to the User and does not grant WebIQ any additional rights over the content.

7. Intellectual Property Rights

7.1 Ownership of WebIQ Content

All content, features, and functionality provided by "WebIQ," including but not limited to software, design, text, graphics, logos, trademarks, and AI models, are the exclusive property of WebIQ and its licensors. These materials are protected by intellectual property laws and may not be copied, modified, distributed, or used without explicit written permission from WebIQ, except as permitted by these Terms.

7.2 User-Uploaded Content

Users retain all rights and ownership over the content they upload to "WebIQ," including PDFs, books, websites, videos, and other media. By uploading content, Users grant WebIQ a limited, non-exclusive, royalty-free license to store, process, and use the content solely for the purpose of providing the Service. WebIQ does not claim ownership of any User-uploaded content.

7.3 Licensing and Use of AI Models

"WebIQ" relies on AI models, including those provided by OpenAI and other providers. The use of these AI models is governed by the terms and conditions of their respective providers. WebIQ does not grant Users any ownership or license rights over the AI models themselves. The outputs generated by the AI models are based on the User's input and are not guaranteed to be accurate or free from error.

7.4 Third-Party Services

"WebIQ" integrates third-party services such as OpenAI, Supabase, Crawl4AI, PydanticAI, and Razorpay. These services may have their own terms and intellectual property rights. WebIQ is not responsible for any intellectual property issues that arise from the use of these third-party services.

7.5 Use of AI-Generated Outputs

Users are free to use, distribute, and modify any AI-generated outputs from "WebIQ" for any lawful purposes, including commercial use. However, Users acknowledge that AI-generated outputs may not always be accurate or reliable, and WebIQ assumes no responsibility for the outcomes of using such outputs.

8. Payment Terms

8.1 Subscription Plans

"WebIQ" offers several subscription plans to suit different User needs. Each plan provides a specific allocation of credits that Users can utilize for various activities within the platform.

8.2 Payment Processing

All payments for subscriptions and additional credits are processed through Razorpay, a secure third-party payment processor. WebIQ does not store or have access to any credit card or payment information provided by the User. All payment details are securely handled by Razorpay in accordance with their privacy policies and security protocols. By purchasing a subscription or credits, the User agrees to the terms and conditions of Razorpay.

8.3 Automatic Renewals

All subscription plans automatically renew at the end of the billing cycle (monthly or yearly) unless canceled by the User. By subscribing to a plan, the User authorizes WebIQ to charge the selected payment method for recurring payments. Users may cancel their subscription at any time through the app or by contacting customer support at webiqchat@gmail.com.

8.4 Refund Policy

Users may request a refund within 14 days of their subscription purchase. If you are not satisfied with the service within this period, please contact customer support at webiqchat@gmail.com to initiate a refund request. Note that the refund is only applicable to the initial purchase and is not available for renewals or additional credit purchases.

8.5 Cancellation of Subscription

Users may cancel their subscription at any time within the app or by contacting customer support at webiqchat@gmail.com. Upon cancellation, Users will continue to have access to their current plan until the end of the billing cycle, after which the subscription will not renew, and access to premium features will be discontinued.

9. Credits and Usage Limits

9.1 Credit System

"WebIQ" operates on a credit-based system to manage User consumption of the Service. Credits are allocated based on the User's subscription plan.

9.2 Purchasing Additional Credits

Users can purchase additional credits as one-time purchases if they exceed their monthly allocation.

9.3 Credit Usage Priority

When using the Service, any purchased extra credits will be used first. If no extra credits are available, the Service will then use the monthly credits allocated by the User's subscription plan. Once both extra and monthly credits are depleted, Users will no longer be able to interact with new documents or generate AI outputs.

9.4 Access to Old Conversations

Even if the User's credits are exhausted, they will still be able to access their previous conversations and results generated in earlier interactions. However, they will not be able to chat with or upload new documents until they have sufficient credits.

9.5 Expiration of Credits

- Monthly Credits: These credits are refreshed every month according to the User's subscription plan and cannot be rolled over to the next month.

- Extra Credits: Any extra credits purchased expire 30 days after the date of purchase. Expired credits cannot be reclaimed.

10. Limitation of Liability

10.1 AI-Generated Content Disclaimers

The Service provided by "WebIQ" relies on AI models to generate outputs based on User input. WebIQ makes no warranties or representations regarding the accuracy, completeness, or reliability of any AI-generated content. Users acknowledge that all information, responses, and outputs provided by the Service are used at their own discretion and risk. WebIQ accepts no responsibility for any consequences resulting from the use of AI-generated content.

10.2 No Guarantee of Service Availability

WebIQ does not guarantee that the Service will be available at all times, nor does it warrant that the Service will be free from errors or interruptions. Users agree that WebIQ will not be held liable for any damages or losses resulting from Service outages, interruptions, or the unavailability of third-party services.

10.3 No Responsibility for User Actions

WebIQ is not liable for any actions, decisions, or consequences arising from the User's use of "WebIQ." Users are solely responsible for how they interpret and act upon AI-generated outputs and any other information provided by the Service. WebIQ assumes no liability for any claims, damages, or legal disputes resulting from the User's use of the Service, including actions based on the AI-generated outputs.

10.4 No Liability for Third-Party Services

"WebIQ" integrates with third-party services, such as OpenAI for AI models, Supabase for data storage, and Razorpay for payment processing. WebIQ disclaims all responsibility for any errors, failures, or breaches caused by these third-party providers. The User acknowledges that these providers operate under their own terms and that WebIQ is not responsible for their actions, omissions, or performance.

10.5 Total Exclusion of Liability

To the maximum extent permitted by law, WebIQ, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, or legal claims arising out of or related to the use of the Service.

11. Termination of Service

11.1 Termination by WebIQ

WebIQ reserves the right to terminate or suspend any User's access to "WebIQ" at its sole discretion, without prior notice, for reasons including but not limited to:

In the event of termination, the User will lose access to their Account and any associated data, and any remaining credits will be forfeited. WebIQ will not be held liable for any damages or losses resulting from the termination of the User's access.

11.2 Termination by the User

Users may terminate their subscription or Account at any time by canceling the service through the "WebIQ" app or by contacting customer support at webiqchat@gmail.com. Upon termination, the User's subscription will continue until the end of the current billing cycle, but no refunds will be provided for the remaining period. The User will retain access to their previous conversations and data but will lose the ability to use the Service for new interactions if credits are exhausted.

11.3 Effects of Termination

Upon termination of an Account:

12. Modifications to Terms

12.1 Right to Modify

WebIQ reserves the right to modify, update, or change these Terms at any time at its sole discretion. Any such modifications will be effective immediately upon being posted on the "WebIQ" website or within the app. Continued use of the Service after the changes are posted will be considered acceptance of the new Terms.

12.2 Notification of Changes

WebIQ will make reasonable efforts to notify Users of any significant changes to these Terms by sending a notification via email to the address associated with the User's Account or by displaying a prominent notice within the "WebIQ" app or website. However, it is the responsibility of the User to review these Terms regularly to stay informed of any updates.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and any disputes or claims arising out of or related to the use of "WebIQ" or these Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Before initiating any chargeback, dispute, or legal action, the User agrees to first attempt to resolve the matter informally by contacting customer support at webiqchat@gmail.com. The parties agree to negotiate in good faith to resolve any disputes arising from these Terms or the use of the Service.

13.3 Jurisdiction

If the dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the courts located in Thrissur, Kerala, India. The User and WebIQ consent to the jurisdiction of such courts for any legal proceedings arising out of or related to these Terms or the use of the Service.

14. Miscellaneous

14.1 Entire Agreement

These Terms, along with the Privacy Policy and any other legal notices or agreements posted by WebIQ within the "WebIQ" app or website, constitute the entire agreement between the User and WebIQ with respect to the use of the Service. These Terms supersede any prior agreements, understandings, or representations between the User and WebIQ.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

14.3 No Waiver

WebIQ's failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of WebIQ.

Effective Date

This Terms and Conditions policy is effective as of Mar 30, 2025.

Limitation of Liability and Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WEBIQ AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WEBIQ MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED.

Rules of Conduct

Users are required to:

User Restrictions

Users are prohibited from: