At WebIQ, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our services through the "WebIQ" platform. We understand the importance of safeguarding your information and are committed to ensuring that your privacy is respected in compliance with applicable data protection laws.
This Privacy Policy applies to all users of the "WebIQ" platform and governs the collection, storage, and use of personal data in connection with our services. By accessing or using "WebIQ," you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue your use of the Service.
We collect the following types of information when you use the "WebIQ" platform:
When you register for and use our services, we collect the following personal data:
We collect data about how you interact with the Service, including:
We use cookies, local storage, and similar tracking technologies to:
We use the information we collect to provide, maintain, and improve the "WebIQ" platform, as well as to communicate with you. Specifically, we use your data in the following ways:
We use your personal data, such as your email address and any content you upload, to create and manage your account, facilitate interactions with the AI models, and deliver the features and functionalities of the "WebIQ" platform.
We analyze usage data, including your interactions with documents and AI conversations, to better understand how users engage with the platform. This helps us improve the quality of the AI responses, optimize the platform's features, and develop new functionalities.
We use your email address and account information to respond to inquiries, provide support, and resolve issues. This includes troubleshooting problems and addressing requests related to your account or the platform.
With your consent, we may use your email address to send you occasional newsletters, product updates, and promotional offers. You can opt out of receiving marketing communications at any time by following the unsubscribe link in any email or contacting us at webiqchat@gmail.com.
We do not sell or share your personal data with third parties for their own marketing purposes. However, we may share your data with the following types of entities to provide and improve the "WebIQ" platform:
We use several third-party providers to operate and enhance the "WebIQ" platform. These providers may have access to your data as necessary to perform their services. The third-party services we use include:
Each of these service providers operates under its own privacy policies and data security standards.
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (such as a court or government agency) or to comply with legal obligations, such as responding to a legal claim or investigation.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law. Specifically:
We retain your account information, such as your email address and any content you upload, for as long as your account is active. If you choose to delete your account, all associated data will be deleted within 30 days of account closure.
We retain your usage data, such as interactions with documents and conversations, for the duration of your active account. Once your account is deleted, this data will be removed within 30 days.
You have the following rights regarding your personal data. You can exercise these rights by contacting us at webiqchat@gmail.com.
You have the right to request access to the personal data we hold about you. Upon request, we will provide you with a copy of your personal data and details on how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data. You can update certain information, such as your name and email address, directly through the platform or by contacting customer support.
You have the right to request the deletion of your personal data. Once we receive your request, we will delete your data within 30 days, provided there are no legal obligations requiring us to retain certain data.
We take the security of your personal data seriously and implement appropriate security measures to protect it. However, no system can be completely secure, and we cannot guarantee absolute security of your data.
We employ industry-standard security measures to protect your personal data, including but not limited to:
While we take significant steps to protect your data, you are also responsible for safeguarding your account credentials. We recommend using strong passwords and keeping your login information confidential. If you suspect any unauthorized use of your account, you should notify us immediately at webiqchat@gmail.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of the "WebIQ" platform. When we make significant changes to the Privacy Policy, we will notify you by email or through a notice within the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you can contact us using the following information:
We will do our best to respond to your inquiries in a timely and comprehensive manner.