Cancellation and No-Refund Policy

1. No-Refund Policy

1.1 Free Testing Credits

WebIQ provides free credits for users to test our application before committing to a subscription. These free credits allow you to experience our services without any financial commitment.

1.2 No Refund Policy

Due to our free testing credit system, WebIQ does not offer refunds on subscription purchases. All sales are final once a subscription is purchased.

1.3 Subscription Purchases

When deciding to purchase a subscription, please consider:

• Use free credits to thoroughly test our application before purchasing
• Review our features and subscription terms carefully
• Contact customer support at webiqchat@gmail.com with any questions before subscribing

2. Cancellation Policy

2.1 How to Cancel Your Subscription

Users may cancel their subscription at any time through:

• The account settings section in the WebIQ app
• Contacting customer support at webiqchat@gmail.com

2.2 Effects of Cancellation

Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not be charged for subsequent billing periods
• You will retain access to all features and credits until the end of your current billing period
• After your billing period ends, your account will revert to the basic level with limited features

2.3 Reactivating a Cancelled Subscription

You can reactivate your subscription at any time by logging into your account and selecting a subscription plan. If you reactivate within the same billing period as your cancellation, your previous subscription terms will continue.

3. Contact for Policy Inquiries

For any questions about our no-refund policy or cancellations, please contact our customer support team:

• Email: webiqchat@gmail.com
• Response Time: Within 48 hours